Online Support

Please carefully read the following instructions before accessing TBS Online Services

Online Student Administration System (Banner)

Each student’s User ID is the same as the Student ID Number printed on his or her Student ID Card. Each student’s Personal Identification Number (PIN) is set by default to his or her date of birth in the format MMDDYY; note two digits for the year.

  • If at any time this PIN must be reset, the student will be required to set a new PIN upon login.
  • Note that three (3) consecutive failed logins will result in an account lockout requiring a PIN reset.

[email protected] (E-mail Services)

Each student is issued a TBS e-mail address in the format [email protected] which represents the “Windows Live ID” required for login. Each student’s default password is set to his or her date of birth in the format MMDDYYYY; notefour digits for the year.

  • Each student will be required to change this default password upon first time login.

Always choose a password/PIN that is easy to remember and not easily compromised. It is strongly recommended to set a password or PIN that is at least six (6) characters in length.
A link for obtaining technical support may be found at the bottom of this page.

Access Online Services

An access guide for these services may be found in the Document Downloads area.
NOTE: Online Administration, Student Resources and Email Services are separate services with separate account passwords. Please view the above instructions prior to using these services.

Online Student Administration

- Examination Grades
- Class Registration
- Student Profile

Log on with:
Student ID and PIN

Student Resource Centre

- Class Materials
- Class Forums
- Past Papers

Log on with:
Student ID and Computer Password

Email Services

- E-mail Accounts
- Web Applications
- Student Profile

Log on with:
TBS e-mail address and password

Documents Download

- Academic Calendars
- Handbooks
- Booklists

No Login Required

Need assistance?

To obtain technical assistance, the IT Unit may be contacted via telephone at 226-8906 or via e-mail at [email protected]

A contact form for this e-mail address may be found at the following link: [ IT Services Contact Form ]

Please be sure to include your full name, Student ID Number, the system you require assistance with and details of the problem being experienced.