Student Life

Rights and Responsibilities

As a student, you:

  • Have the right to expect classes to be conducted for the duration of the stipulated time.
  • Have the right to expect the lecturers to grade and return your material.
  • Have the right to own any original work you have produces, e.g. Essays, Project (this does not include final examination scripts). You are expected to:
  • Maintain an attendance level at schedule classes of eighty percent (80%) and above.
  • Remain for the duration of the schedule classes.
  • Submit work that is your own.
  • Submit assignment at the Specified time.
  • Respect the lecturer’s right to set deadlines for assigned work, and to establish penalties for failure to comply with deadlines.
  • Familiarize yourself with the exam schedule and dates.
  • Submit projects to the lecturer or Office only.

Student Identification

All students of the business school must be in possession of a valid ID card for that year. Student ID card must be produced on entering the college facility as proof that the student are in good financial standing

Student Services

The Business School is a small college that offers a range of student support services for learners.
From the registration process to the completion of studies, learners have access to a number of student support services facilities.

Induction Exercises

Every student registering for a course is exposed to an induction session. These sessions inform students regarding:

  • Course outlines
  • Location of the physical facilities. For example: toilets, computer and science laboratory, reprographics centre, canteen and library.
  • Accessing the various facilities
  • Evacuation Procedures
  • Examination dates and requirements
  • Student/class/course representatives
  • Complaint and appeals procedures
  • Answers to all their queries etc.

Academic Support

Academic support is offered to students via training in:

  • Study techniques
  • Examination preparation techniques
  • Time and stress management
  • Academic writing and oral presentation tips
  • Group advice sessions

These sessions are offered to students before examinations are written.

Personal Support

Students who are feeling overwhelmed with their studies or have some emotional stress or anxiety can see the college’s Counselor for advice and guidance.

Online Support

Students are provided with online support in the areas of:

  • Revision session
  • Practice examinations
  • Past papers
  • Access to online tutor assistance
  • Please note that our online portal is currently undergoing major restructuring to add greater value to students.

Counselling Services

All registered students of TBS have access to the counsellor/career guidance officer. Students can see the counsellor on a variety of issues, including personal problems, career guidance, sexual harassment, decimation and bullying. All information given to the counsellor remains highly confidential.

Procedures to see the counsellor

A student can complete a counselling request application to see the counsellor, with a quality coordinator. The request is entered into the counsellor appointment register. A date when the counselor is available is given to the student within twenty four hours of the request, and the appointment date will be scheduled within four days of the request.
Each face to face counselling session is scheduled to last for one hour. However, more than one session can be arranged. You must inform the administration of any request to cancel a counselling session at least 24 hours before the appointment session.


Homework and assignments are often an integral part of student assessment. Lecturers are responsible for communicating homework and other assignments to students.
For each programme, the course outline will indicate the number of official assignments that must be completed by students and submitted by lecturers to the administration. These official assignments go towards determining a student final grade where applicable

Dress code

To help create an environment conducive to learning, it is our belief that students should be dressed appropriately and in good taste. Students’ dress and appearance, along with conduct, have a definite influence on class discipline and achievement.
We require all students to be neat in appearance in keeping with the professional atmosphere of the college.
The following are not acceptable as dress for the business environment in which students attend classes:-

  • Hats (males and females)
  • Tank tops/ spaghetti strap tops
  • Vests
  • Halter tops
  • Transparent tops
  • Midriff blouses
  • Short pants (males and females)
  • Mini skirts
  • Curlers
  • Clothing or headgear adorned with racial slurs, or lewd, obscene or derogatory words, statements or pictures; or clothing with unprofessional symbols, phrases or slogans, including clothing that advertises tobacco or alcohol products, references sexual innuendo or any controlled substance
  • Low-rise pants/slacks
  • Mesh or net-like materials as outer wear; hip huggers
  • Tight-fitting or revealing garments and spandex garments
  • Flip flops, slippers
  • Sagging pants or other ill-fitting apparel

Failure to comply with this policy is a violation of the Code of Student Conduct. Students may be issued a verbal warning to correct their attire by the Programme Coordinator. If the student chooses not to abide by the policy they will be subsequently denied admission into the classroom.
If you have questions or concerns regarding the dress code, please contact the Programme Coordinator on telephone number 226-8906/225-5261 or via e-mail – [email protected]

Student Representative and Feedback

Every class/sub-department must have an elected student representative, who reports to the quality coordinator once monthly or as often as necessary.
Students’ feedback is collected via quarterly feedback questionnaire forms distributed to students.
Students’ representative feedback is reported to the administrator and director for review and action at weekly heads of department meetings.
Quarterly students’ feedback questionnaire forms are analyzed by coordinator and results are reported for review and action at quarterly departmental meetings with teachers. Only those issues directly related to teachers’ performance, responsibilities are acted upon.

Ground Rules for Students

  • Listen actively and attentively.
  • Ask for clarification if you are confused.
  • Do not interrupt lecturers or other students.
  • Challenge one another, but do so respectfully.
  • Critique ideas, not people.
  • Do not offer opinions without supporting evidence.
  • Avoid put-downs (even humorous ones).
  • Take responsibility for the quality of the discussion.
  • Build on each other’s comments; work toward shared understanding.
  • Always have your book/readings with you.
  • Do not monopolize discussions.
  • Speak from your own experience, without generalizing.
  • If you are offended by anything said during discussion, acknowledge it immediately.
  • Consider anything that is said in class strictly confidential.  Turn off cell phones.
  • Home work is compulsory.
  • Students must not damage school property e.g furniture, equipment \. Students who damage school property will be required to pay for the necessary repairs or replacement.
  • Do not sit on desks, tables and rails of the college
  • Defacing of walls, desks and other furniture is strictly prohibited.
  • Insolence and insubordination will not be tolerated.

Complaint Procedure


The purpose of this Procedure is to create an avenue whereby all students will be able to discuss their complaints/grievances and have them resolved in a timely manner. Students should have no reservations in articulating and resolving their complaints/ grievances.

Before making a formal complaint, students are advised to discuss a concern or complaint with the quality manager/quality Coordinator.

Procedure Guidelines:
  • The quality manager/quality Coordinator shall acknowledge receipt of the grievance/complaint in writing within three working days and advise the member(s) of staff, lecturers etc. against whom the complaint is made in writing within three working days. A copy of the complaint is also provided. Support may be offered to any of the parties who may find the procedures stressful.
  • The quality manager shall make all arrangements to consider the evidences of the complaint; to hold interviews with the concerned parties or any person(s) that is deemed appropriate to the investigation of the complaint.
  • The investigation must be without bias, thorough, fair and conducted in a timely manner.
  • The outcome of the investigation must be communicated to both parties. The quality manager shall propose resolution for any justifiable complaint and the parties must communicate their acceptance/non-acceptance within three days.
  • If the complainant is not satisfied with the outcome at this stage, an appeal may be registered with the Director.
  • The director shall acknowledge receipt of the complaint within three working days. The director will examine the appeal to:
  • Consider whether there is sufficient evidence to convene an appeal hearing.
  • Or alternatively to enforce the implementation of the recommendation of the Director
  • Dismiss the case.
  • Pursue agreement with all parties for an alternative set of recommendations. The outcome will be communicated to all parties.